ETC Release Note:
Eos Family Software v2.1.0
Eos Family v2.1.0 Release Note Page 5 of 13 Electronic Theatre Controls, Inc.
Installation Instructions
New Eos Family consoles will ship with the current version of software loaded and you do not need
to update the software in the console to begin using it.
Software Installation
To update your console or offline software to the v2.1.0 release, you will need to download it from
the ETC website, unzip the file, load it to a USB device, and then transfer it to your console from
the USB port using the Eos Configuration Utility (a.k.a. Eos Shell).
To update your console to v2.1.0:
Step 1: Download the software from the ETC website (www.etcconnect.com
- click
“Downloads” at the top of the page).
Step 2: Unzip the file.
Step 3: Transfer the unzipped file to a USB memory device.
Step 4: Insert the USB device containing the software into an available USB port on the
console.
Step 5: Open the Eos Configuration Utility (ECU - Also known as the Eos Shell) either by
exiting the Eos Family software (Browser>Exit) or by starting up the console and
clicking on the {Launching in...} button. The ECU screen will open.
Step 6: Click on the {Settings} button. The settings window will open.
Step 7: Click on the {General} button inside of the settings window. The general settings will
appear in the window.
Step 8: Scroll down in the window until the {Software Update...} button is visible. Click this
button.
• This scans the root directory of all available drives (USB drives) for valid
installers.
Step 9: When the “Update Software” dialog pops up, click on
ETC_EosFamily_Console_v2.1.0.9.0.100, then click {Install}.
• The software will copy to the hard drive before launching a standard
Installshield application to direct you through the install.
Step 10: Click {Next} to start the installation process.
Step 11: Accept the terms of the license agreement and click {Next}.
Step 12: A dialog box will open warning of losing show data if not saved to disk. Click {Yes}
to continue. The console will install the software.
Step 13: Click {Finish} to complete the installation process. The console will automatically
reboot and then enter the ECU welcome screen.
Offline and Client Software
For system requirements and installation instructions for Windows and Mac clients, please see the
Eos Family Client Kit Quick Guide v1.9.
Note:
All processors on the Eos Family network must be running the same version of
software. Therefore, you must also update all RVIs and RPUs when you update
your console.
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